BPO Voice & Non-Voice Executive

Course Overview

Prepare for high-growth roles in multinational customer service, ITES, and telecommunication sectors with intensive verbal training and software simulation.

Key Skills You Will Master

Neutral Accent Training Active Listening CRM Software Email Etiquette Objection Handling Escalation Management

Detailed Syllabus

Pronunciation & Fluency
Call Etiquette & Phrasing
Active Listening Skills

CRM Systems Operation
Inbound/Outbound Handling
Chat & Email Support Protocols

Career Scope & Job Roles

Upon successful course completion and certification, candidates qualify for roles such as:

Customer Support Associate, Telesales Executive, Chat Support Agent, Helpdesk Representative

Industry Benchmark Salary Fresher to Experienced range

₹18,000 - ₹30,000 / Month

Frequently Asked Questions

Basic English reading is required; spoken fluency is systematically developed during the course.

Enroll in this Course

Fill your details to reserve your seat or request fee & batch details.

Verified NSQF & NSDC Aligned Curriculum